Diplomacy and Tact
Interchangeable but different
They sound the same and somtimes we use them interchangeably, however, diplomacy is a mindset and tact is a strategy.
In this 60 minute snapshot you will explore the benefits of communicating with tact and diplomacy in every workplace situation.
We will look at situations that you might encounter througout the average workday, and the appropriate responses to these challenging situations.
You will also explore authenticity, empathy, and listening. With diplomacy and tact you will build relationships that can survive even the most arduous interactions.
Meet your tutor
Paul Russell is an international trainer and speaker with approaching 20 years of experience working with some of the world’s most recognisable international brands and companies.
Paul is co-founder and managing director of Luxury Academy London which specialises in luxury skills development across the world.
Paul was born and spent his formative years in Mumbai India where he was privately educated by a team of three international tutors until 12 years of age. At twelve he was sent to England to complete his education and A-Levels at boarding school
Paul holds a BSc, MSc and Doctorate in Workplace Psychology.
Paul regularly features in the media and has been interviewed by Sky, BBC, ITV, Times of London, Daily Mail, Entrepreneur Magazine, Family Office Magazine and Luxurious Magazine.