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SHORT COURSE

Diplomacy and Tact

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Self-Paced

Complete your course in your own time.

100% Online

Join the programme from anywhere in the world.

No Classes​ to Attend

No live classes to attend. Work at your own pace

UK CPD Accredited certification

UK CPD Accredited certification. 10 CPD Credits

Interchangeable but different

They sound the same and somtimes we use them interchangeably, however, diplomacy is a mindset and tact is a strategy.

In this 60 minute snapshot you will explore the benefits of communicating with tact and diplomacy in every workplace situation.

We will look at situations that you might encounter througout the average workday, and the appropriate responses to these challenging situations.

You will also explore authenticity, empathy, and listening. With diplomacy and tact you will build relationships that can survive even the most arduous interactions.

Meet your tutor

Paul Russell is an international trainer and speaker with approaching 20 years of experience working with some of the world’s most recognisable international brands and companies.

Paul is co-founder and managing director of Luxury Academy London which specialises in luxury skills development across the world.

Paul was born and spent his formative years in Mumbai India where he was privately educated by a team of three international tutors until 12 years of age. At twelve he was sent to England to complete his education and A-Levels at boarding school

Paul holds a BSc, MSc and Doctorate in Workplace Psychology.

Paul regularly features in the media and has been interviewed by Sky, BBC, ITV, Times of London, Daily Mail, Entrepreneur Magazine, Family Office Magazine and Luxurious Magazine.

Reviews

The last six weeks have been one of the most inspiring, insightful and rewarding moments in my learning life. I came to look forward to every Saturday evening like a child looking forward to a candy..
I had a wonderful learning experience. New insights in a lot of areas that I have always assumed to be good at. I definitely emerge with additional knowledge and practices
One of the best trainings I have ever been involved in. My best moments are during the live classes when you get to learn from Dr Russell directly. I am a lot loaded with more idles and information
It was an awesome experience, amazing content, and our tutor has a great mastery of content, sense of humor and personality. I am glad to have my studies at Luxury Academy, very practical and tailored to real world.
It was a great experience and I learnt a lot the program was well structured and the tutor was extremely wonderful in the overall the experience is remarkable and I personally look forward to advancing my studies with the Academy.
This training has had a profound effect on me and my work place .Am more confident as a manager and a leader, looking forward to learn more . Thanks DR Russell.You are an amazing teacher. Very practical and real .

Course Content

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