6 Week Programme
Working with
High Net Worth Clients
Available for teams of 10+
Six Weeks
Six week blended learning programme.
100% Online
Join the programme from anywhere in the world.
Live Classes
Join your tutor and other students every week in a live class.
UK CPD Accredited certification
UK CPD Accredited certification
The HNWI as a Client
It does not matter what you sell, whether it is luxury cars, luxury properties or a luxury service, targeting high net worth individuals (HNWIs) is a completely different game than attracting prospects in general.
This group are highly skilled, digitally savvy and spend a lot of time online, they’re well-read and extremely selective on which brands they share their personal information with, when sharing on social media or online in general.
This informative training will give your team insights and actionable steps they can take to build relationships, engage and exceed expectations of High Net Worth clients.
COURSE MODULES
Video Lessons
- Week 01 - Emotional Intelligence
- Week 02 - Empathy with Customers
- Week 03 - Thinking critically
- Week 04 - Managing Conflict
- Week 05 - Self Confidence
- Week 06 - Tact & Diplomacy
Live Classes
- Week 01 - Understanding Luxury
- Week 02 - Luxury Expectations by Culture
- Week 03 - Categories of High Net Worth Clients
- Week 04 - HNW Clients & Expectations
- Week 05 - Relationships with HNWI's
- Week 06 - Lateral Thinking with HNWI's
- Six Weeks
- 100% Online
- Live Classes
- UK CPD Certified
Meet your tutor
Paul Russell is an international trainer and speaker with approaching 20 years of experience working with some of the world’s most recognisable international brands and companies.
Paul is co-founder and managing director of Luxury Academy London which specialises in luxury skills development across the world.
Paul was born and spent his formative years in Mumbai India where he was privately educated by a team of three international tutors until 12 years of age. At twelve he was sent to England to complete his education and A-Levels at boarding school
Paul holds a BSc, MSc and Doctorate in Workplace Psychology.
Paul regularly features in the media and has been interviewed by Sky, BBC, ITV, Times of London, Daily Mail, Entrepreneur Magazine, Family Office Magazine and Luxurious Magazine.
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