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Week 04 Live Class. Tactful Closing
Delivering your Message Impactfully
Pro’s and Con’s of each Model
The Difference Between Diplomacy and Tact
Week 03 Live Class. Influence Techniques
Personalisation & Customisation Technique
Week 02 Live Class. Cold Reading a Client to Build Rapport
Testing if You’re in Rapport
How to Build Rapport on the Phone
Crossover, Pacing & Leading Techniques
Week 01 Live Class. Language Patterns in Luxury Sales
Psychological Questioning Techniques
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