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Luxury Academy

Working with High Net Worth Clients

Exclusively for the luxury sector

Understanding buying behaviour

Working with high net worth clients is designed for professionals in the luxury sector looking to elevate their skills in consumer engagement and sales. 

The course begins by exploring the mindset of the luxury consumer, offering a clear and concise understanding of what drives their purchasing behaviour. This exploration starts forming the foundation for building strong relationships with affluent clients, an essential skill in the luxury market.

As the course continues, it introduces practical and effective strategies tailored to the nuances of luxury sales. 

Expectations in luxury

Participants will learn how to establish rapid rapport with HNW clients, the art of using storytelling to make an emotional connection with luxury products, and the skill of customising experiences to perfectly match client preferences. 

The course also covers strategies for managing high expectations and fostering lasting client relationships, equipping professionals with the tools they need to thrive in the competitive and sophisticated world of luxury sales. 

This course is not just about learning techniques; it’s about mastering the art of luxury engagement and creating luxury experiences for your clients. 

Course Content

Course Content

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